All<\/strong> subscription problems result from app users having multiple accounts<\/strong>\/apple IDs<\/strong>. Avoid creating multiple accounts for yourself. Write down your only account\/apple ID name and password on paper if you think you might forget it, and always use this.<\/p>\n\n\n\n All of your financial transactions are with Apple<\/strong> or Google<\/strong>. (You can verify this by looking at your bank account statements.) These 2 businesses act as the ‘middle-man’ between developers and App Store \/ Google Play customers. Credit card details<\/strong> are seen only by Apple or Google, depending on if you have an iPhone\/iPad or Android device.<\/p>\n\n\n\n All users<\/strong> of Australian Geology Travel Maps<\/em>\u00a0must have the<\/strong> App subscription<\/strong>.\u00a0 This provides all the functionalities of the app, plus geology maps,\u00a0 resource overlays and data layers.\u00a0 All other subscriptions are additional<\/strong> to the App subscription.\u00a0 The App subscription has a 1-week free trial period. Your Trilobite app<\/i><\/em> is available on two different systems – App Store<\/strong> (for iPhones & iPads) and Google Play<\/strong> (for Android phones & tablets) . Your subscriptions cover all of your Apple devices, or all of your Android devices. Subscriptions do not span both systems<\/strong>, though.<\/p>\n\n\n\n Subscriptions<\/strong> are not transferable<\/strong> between the App Store<\/strong> and Google Play<\/strong>, so if you are planning on changing your phone\/tablet from Android to Apple or vice versa, you need to cancel your current subscriptions. Change over towards the end of your subscription period to get maximum use from it, because there is no refund<\/strong> for the unused portion.<\/p>\n\n\n\n <\/p>\n\n\n\n If you no longer have <\/strong>the Trilobite app installed, follow one of the sections below.<\/p>\n\n\n\nFinancial transactions<\/h1>\n\n\n\n
App subscription & others<\/h1>\n\n\n\n
The WA prospector<\/strong> subscription gives access to the maps – ‘WA current tenements<\/em>‘, ‘WA gold deposits’<\/em>, ‘WA minexpl holes’,<\/em> ‘WA graticular blocks’ and ‘WA topographic’ –<\/em> and the menu options – ‘Display selected WA leases<\/em>‘ and ‘Download WA abandoned mines’.\u00a0 The subscription has a 1-week free trial period.
The QLD gold<\/strong>, NSW gold<\/strong> and VIC gold<\/strong> subscriptions give access to the gold maps for those 3 states.\u00a0 Subscriptions have a 1-week free trial period.<\/p>\n\n\n\nList and cancel your subscriptions<\/h1>\n\n\n\n
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Android vs Apple subscriptions<\/h1>\n\n\n\n
Install app on your second device<\/h1>\n\n\n\n
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FAQ<\/h1>\n\n\n\n
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– if you are changing from an Android phone\/tablet to an iPhone\/iPad or vice versa
– if you wish to not use the Trilobite app<\/i> after your current subscription ends<\/li>\n\n\n\n
If you intend to use the Trilobite app<\/i> beyond your current subscription year,<\/em> particularly if you might be in a remote area at the time of the subscription expiry.<\/li>\n\n\n\n
<\/em>No.<\/strong> You must cancel your subscriptions on your device (as described above) or on a computer (as described below).<\/li>\n\n\n\nCancel subscriptions without the Trilobite app<\/h1>\n\n\n\n
Android<\/mark><\/em>: Manage subscriptions using a web browser<\/h2>\n\n\n\n
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Apple<\/mark><\/em>: Manage subscriptions on a Windows PC<\/h2>\n\n\n\n
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Apple<\/mark><\/em>: Manage subscriptions on an iPhone, iPad or Mac<\/h2>\n\n\n\n