Manage subscriptions

App subscription

All users of Australian Geology Travel Maps must have the App subscription.  This provides all the core functionalities of the app and geology maps, aero-magnetic imagery and resource maps for all of Australia.  All other subscriptions are additional to the App subscription.  The App subscription has a 1-week trial period.

Android vs Apple subscriptions

Australian Geology Travel Maps is available on two different systems – iTunes  (for iPhones & iPads) and Google Play (for Android phones & tablets) .  Your subscriptions cover all of your Apple devices, or all of your Android devices.  Subscriptions do not span both systems, though.

Subscriptions are not transferable between iTunes and Google Play, so if you are planning on changing your phone/tablet from Android to Apple or vice versa, you need to cancel your current subscriptions.  Change over towards the end of your subscription period to get maximum use from it, because there is no refund for the unused portion.

Install app on your second device

  • Android:  install Australian Geology Travel Maps on your second Android device (phone or tablet).  When you first run the app, it will recognise your purchased subscriptions.
  • Apple:  install Australian Geology Travel Maps on your second Apple device (iPhone or iPad).  Run the app, and tap the menu icon (3 horizontal bars), then tap ‘Restore purchases‘.  The app will now recognise your purchased subscriptions.  If you purchase another subscription on your other device, you might need to run ‘Restore purchases’ again.
  • Both systems:  The maps you have downloaded on your first device will not appear on your second device.  You need to download the required maps to your second device.  The trails and locations that you have created on your first device will not appear on the second device.  On your first device, share your trails and locations as CSV and put these into emails.  On your second device, open up the emails, for each email tap on the attached CSV file, tap on the trilobite icon, then the trails/locations will appear on your second device.

FAQ

  • What does ‘cancelling‘ a subscription do?
    Sets your subscription to expire when your current subscription year ends – it will not be auto-renewed at that point.  It does not revoke your current subscription year – this continues until the expiry date
  • When would you cancel a subscription?
    – if you are changing from an Android phone/tablet to an iPhone/iPad or vice versa before the end of your current subscription year
    – if you plan to not use Australian Geology Travel Maps after your current subscription year ends
  • When would you not cancel (or ‘restore‘) a subscription?
    If you intend to use Australian Geology Travel Maps beyond your current subscription year, particularly if you might be in a remote area at the time of the subscription year expiry.
  • Does uninstalling Australian Geology Travel Maps cancel your subscriptions?
    NO.  Follow the instructions below to cancel your subscriptions.

List/cancel/restore subscriptions on a phone or tablet

  • Within Australian Geology Travel Maps ..
    • tap the menu icon (3 horizontal bars)
    • tap ‘My subscriptions
    • note whether each subscription is set to expire or auto-renew a year from purchase
    • change the status of the subscription if required

List/cancel/restore subscriptions on a computer

If you no longer have a phone or tablet, or have uninstalled Australian Geology Travel Maps, you can cancel your subscriptions using a computer.

Android: List/cancel/restore subscriptions on a computer

  • Browse to https://play.google.com/ using your computer
  • Log in using the Google account that was used on your Android phone
  • Click Subscriptions at the left
  • note whether each subscription is set to expire or auto-renew a year from purchase
  • change the status of the subscription if required

Apple: List/cancel/restore subscriptions on a computer

  • Install iTunes on your computer – https://www.apple.com/au/itunes/download/
  • Run the iTunes app on your computer
  • Log in using the Apple ID that was used on your iPhone/iPad
  • From the menu, choose Account – View my account
  • Scroll down to ‘Settings‘ and click ‘Manage‘ to the right of ‘Subscriptions
  • note whether each subscription is set to expire or auto-renew a year from purchase
  • change the status of the subscription if required